Meeting Minutes

CDS Family & Behavioral Health Services, Inc.

Meeting: East Staff Meeting

Date: December 18, 2013

Time: 10:00 a.m. & 5:00pm

Location: IYP-E

Date of Next Meeting: January 22, 2014

Attendance: Cindy, Pam, Angela, Evelitza, Monica, Jarvis, Karen, Angie, Melissa, Izel, Lytinia, Apryl, Brenda, Edward,

Absent: Christina, Karma, Patricia, Bridgett

I.	Business Operations:

A.	Monthly Budget (Revenue and Expenses)

1.	Sub-topic:

Discussion:

Outcome, Actions, Timeframe:

B.	Marketing and Business Development

1. Sub-topic: AT&T discount offer

Discussion: Cindy distributed information about a 24% discount available on personal AT&T phones.

Outcome, Actions, Timeframe: Please use if you are an AT&T customer.

2. Sub-topic: Prescription Discount Cards

Discussion: Cindy distributed cards.

Outcome, Actions, Timeframe: Use or pass out to friends or family if beneficial.

3. Sub-topic: Supervisor Evaluations

Discussion: Pam noted that this is the time of the year when staff has the opportunity to formally evaluate their supervisors.

Outcome, Actions, Timeframe:	Staff should forward evaluations to Sam in a sealed envelope through intra office mail.

4.	Sub-topic: Answering the phones

Discussion:

Outcome, Actions, Timeframe: Staff were reminded when answering the phone to state

the program, their name and may I help you or a facsimile.

5. Sub-topic: Basic Center Grant

Discussion:

Outcome, Actions, Timeframe:	Interviews will be scheduled for the Outreach and Life Skills Educator position.

C.	Regulatory Issues

1.	Sub-topic:

Discussion:

Outcome, Actions, Timeframe:

D.	Human Resource Issues (Staffing and Training)

1. Sub-topic: Pending List

Discussion: Staff was notified as to who needs to turn pending list items into Cindy and Pam to bring them current.

Outcome, Actions, Timeframe:	Please turn in by the end of the week.

2. Sub-topic:

Discussion:

Outcome, Actions, Timeframe:

E.	Annual Budget Planning and Process

1.	Sub-topic:

Discussion:	No discussion

Outcome, Actions, Timeframe:

II.	Health and Safety: Program/Regional Coordinators

A.	External Inspections

1. Sub-topic:

Discussion

Outcome, Actions, Timeframe:

B.	Self-Inspections (Reports, analysis, and recommendations)

1.	Sub-topic:

Discussion:

Outcome, Actions, Timeframe:

C.	Incident Reports (Reports, analysis of trends, recommendations)

1.	Sub-topic:

Discussion:

Outcome, Actions, Timeframe:

III.	Quality Improvement

A.	File Audits and Case Record Review (reports and recommendations)

1.	Sub-topic: Medication Errors

Discussion: We had a lengthy discussion regarding medical errors and how to improve based on the information sent by the Fl. Network and reviewing the recent risk management reports.

Outcome, Actions, Timeframe: Staff please be more diligent when assisting in the self administration of medication.

2. Sub-topic:

Discussion:

Outcome, Actions, Timeframe:

3. Sub-topic:

Discussion:

Outcome, Actions, Timeframe:

B.	Outcome Management (status, reports, recommendations)

1.	Sub-topic:

Discussion:	No discussion

Outcome, Actions, Timeframe:

C.	Accreditation and Regulatory Requirements

1. Sub-topic:

Discussion:

Outcome, Actions, Timeframe:

2. Sub-topic:

Discussion:

D.	Policy and Procedure Updates and/or Review

1. Sub-topic: DV Procedures

Discussion: Staff were reminded of the DV process and how it is supposed to work when the shelter receives a referral for DV placement.

Outcome, Actions, Timeframe: Please call Cindy or Pam when you receive a call on a DV placement.

2. Sub-topic: Child Abuse Reporting

Discussion: Staff were reminded that any staff can report abuse and does not need to wait until the Residential Counselor comes in to report the alleged abuse. Also staff were reminded that the law has changed and now everyone is a mandated reporter of abuse.

Outcome, Actions, Timeframe:

E.	Participant Complaint and Grievance (specific and quarterly review of trends)

1.	Sub-topic:

Discussion:

Outcome, Actions, Timeframe:

F.	Planning Documents (reports, status of goals and objectives, reformulation)

1.	Sub-topic:	Strategic Plan

Discussion:

Outcome, Actions, Timeframe:

2.	Sub-topic:	Accessibility Plan

Discussion:

Outcome, Actions, Timeframe:

3.	Sub-topic:	Cultural Competence Plan

Discussion:	No discussion

Outcome, Actions, Timeframe:

4.	Sub-topic:	Input Plan

Discussion:

Outcome, Actions, Timeframe:

5.	Sub-topic:	Community Relations plan

Discussion:	No discussion

Outcome, Actions, Timeframe:

IV.	Risk Management

A.	Risk Management Plan (exposure to loss)

Sub-topic:

Discussion:

B.	Employee Concerns or Complaints

1.	Sub-topic:

Discussion: No discussion

Outcome, Actions, Timeframe:

C.	Potential regulatory audits and/or investigation of operations

1.	Sub-topic:

Discussion:

Outcome, Actions, Timeframe:

V.	Information Technology

A.	Technology Plan

1.	Sub-topic:

Discussion:	No discussion

Outcome, Actions, Timeframe:

VI.	Clinical/Program

A.	Medical and Medication Issues

1.	Sub-topic:

Discussion:

Outcome, Actions, Timeframe:

B.	Counseling and Programming Issues

1. Sub-topic:

Discussion:

Outcome, Actions, Timeframe:

VII.	Other Business:

1.	Sub-topic:

Discussion:

Outcome, Actions, Timeframe:

Respectfully submitted by:

Pamela Purnell	March 17, 2014

Name	Date