Operations & Procedures Manual

View Monitoring Standards Compliance Manuals

Programs Manuals
SAMH
Prevention Services
Science Based Prevention
IYP
Family Action
CINS/FINS Residential & Emergency Shelter
Other
Business Section for all Manuals

*Family Action Manual* *Program Section* (Click here for printable Table of Contents last updated on 1/27/14) (Click here for Manual Review memo dated 1/17/14) (Click here for Manual Review memo dated 1/20/15)
	Policy Name	Policy #	Last Update
1	Family Action Services (° Applies to CI and Non-Res)
a	Goals and Approach to Services °	P-1108	12/7/07
b	Referral Sources °	P-1109	9/20/07
c	24-hour Telephone Access °	P-1110	2/28/08
d	Screening for Eligibility and Target Population °	P-1111	7/14/14
e	Screening Process °	P-1112	8/9/11
f	Program Services °	P-1113	7/14/14
g	Intake/ Assessment °	P-1151	7/14/14
h	Needs Assessment °	P-1019	7/14/14
i	Mental Health, Substance Abuse and Suicide Risk Screening (Non-Residential)	P-1152	8/23/11
j	Suicide Assessment - Non-Res	P-1262	8/23/11
k	Substance Abuse Services	P-1153	2/1/08
l	Individual Plan - DJJ QA	P-1162	7/14/14
m	Family Participation	P-1155	2/5/08
n	Case Management, Counseling and Service Delivery	P-1163	7/16/14
o	Residential Counselor's Role and Responsibilities And Linkage with Family Action Services	P-1048	7/14/14
p	Transition Plan/Discharge Summary - Youth/Family	P-1156	7/16/14
q	Youth Case Record °	P-1046	9/21/15
r	30/60 Day Follow-Up Procedures	P-1135	7/16/14
2	Case Staffing Committee (CSC) /CINS Petition:
a	Review and Committee Composition	P-1157	2/2/08
b	Notification	P-1158	2/2/08
c	Parent/Guardian Request	P-1159	2/2/08
d	Plan of Services	P-1160	2/2/08
e	Discharge Summary and Process	P-1161	2/2/08
3	Prevention Outreach Services
a	Program Services	P-1050	9/21/15
b	Roles and Responsibilities	P-1053	9/21/15
4	Policies Common to all CDS Programs:
a	Complaint/Grievance Process for Participants	P-1105	9/21/15
b	Auxiliary Aid Plan	P-1106	3/7/14
c	Psychotropic Medications and Children	P-1107	10/21/07
d	Individual Plan	P-1154	2/1/08
e	Progress Notes	P-1047	11/12/10
f	Crisis Intervention / Mental Health or Substance Abuse Emergencies	P-1142	3/14/08
g	Seclusion and Restraint & Aggression Control	P-1222	1/23/12
h	Participant/Staff Interactions	P-1126	1/7/10
i	Standards of Conduct	P-1212	8/27/15
j	Research Procedure	P-1178	2/17/09
kl	Welcoming Policy	P-1261	2/3/11
l	Youth Riot/Disturbance Plan	P-1265	1/27/14
5	FNYFS - CINS/FINS Operations Manual	na	10/16/14
back to top

*Shelter Manual* *Program Section* (Click here for printable Table of Contents last updated on 4/18/14) (Click here for Manual Review memo dated 1/17/14) (Click here for Manual Review memo dated 1/20/15)
	Policy Name	Policy #	Last Update
1	IYP Shelter Services:
a	Goals and Approach to Services	P-1108	12/7/07
b	Referral Sources	P-1109	9/20/07
c	24-hour Telephone Access	P-1110	2/28/08
d	Screening for Eligibility and Target Population	P-1111	7/14/14
e	Screening Process	P-1112	8/9/11
f	Program Services	P-1113	7/14/14
g	Admission and Discharge Standards	P-1143	8/31/11
h	Residential Counselor's Role and Responsibilities And Linkage with Family Action Services	P-1048	7/14/14
i	Medical and Mental Health Alert Process	P-1119	9/23/13
j	Case Management, Counseling and Service Delivery	P-1163	7/16/14
2	Participant Process:
a	Admission/Intake and Participant Orientation	P-1114	11/12/10
b	Res Admission: Youth Assessment	P-1115	10/15/07
c	Res Admission: Sleeping Arrangements	P-1116	10/16/07
d	Res Admission: Mental Health, Substance Abuse and Suicide Risk Screening (Residential)	P-1144	8/9/11
e	Res Admission: Preliminary Physical Health Screening	P-1117	3/5/08
f	Res Admission: Medical Follow-up	P-1118	10/15/07
g	Suicide Assessment - Res	P-1247	8/9/11
h	Needs Assessment	P-1019	7/14/14
i	Individual Plan - DJJ QA	P-1162	7/14/14
j	Family Participation	P-1155	2/5/08
k	30/60 Day Follow-Up Procedures	P-1135	7/16/14
l	Disposition / Aftercare Plan	P-1136	7/16/14
m	Youth Case Record	P-1046	9/21/15
3	Shelter System & Rules:
a	Behavior Management System	P-1123	1/7/10
b	FACE Sub-System	P-1124	7/14/10
c	FACE System	P-1125	7/14/10
d	Rule Violations	P-1128	1/7/10
e	Outings	P-1264	4/25/13
f	Leisure and Education Activities Program	P-1122	7/14/10
g	Faith-Based Activities	P-1137	11/13/07
h	Participant Contact with Family and Others	P-1129	9/9/07
i	Telephone Contact	P-1130	10/6/07
j	Meals and Planned Menus	P-1145	2/1/08
k	Special Diets	P-1146	2/1/08
l	Personal Hygiene	P-1147	2/1/08
m	Youth Dress Policy	P-1148	2/1/08
4	General Shelter Procedures:
a	Supervision and Staffing Ratio / Scheduling	P-1121	5/3/13
b	Do's & Don't's	P-1127	9/9/07
c	Managing Participant Movement (Part A)	P-1131	2/20/09
d	Participant Supervision	P-1132	2/20/09
e	Bed Time Supervision & Bed Checks	P-1133	6/10/10
f	Use of Surveillance Equipment	P-xxxx	under review
g	Program Log Book	P-1149	2/1/08
h	Search Policy	P-1138	9/3/10
i	Laundry Procedures	P-1139	11/13/07
j	Chemical Control	P-1150	2/1/08
k	Medication Provision, Storage, Access, Inventory, and Disposal	P-1120	10/15/14
l	Medication - Training and Education	P-1200	10/15/14
m	Maintenance Plan and Safety Inspections	P-1165	2/8/08
n	Protective Investigators and On-Call Protective Services Workers Performing Recovery Duties Utilizing Interface Office/Room Space During After-Hours	P-1179	2/28/08
5	Special Populations: Staff Secure & Domestic Violence
a	Staff Secure Program Overview	P-1249	7/16/14
b	Staff Secure Services	P-1248	7/16/14
c	Domestic Violence Respite	P-1267	1/27/14
6	Prevention Outreach Services:
a	Outreach Plan for Targeting Youth for Program Services	P-1050	9/21/15
b	Roles and Responsibilities	P-1053	9/21/15
7	Policies Common to all CDS Programs:
a	Complaint/Grievance Process for Participants	P-1105	9/21/15
b	Auxiliary Aid Plan	P-1106	3/7/14
c	Psychotropic Medications and Children	P-1107	10/21/07
d	Individual Plan	P-1154	1/27/14
e	Progress Notes	P-1047	11/12/10
f	Crisis Intervention / Mental Health or Substance Abuse Emergencies	P-1142	3/14/08
g	Seclusion and Restraint & Aggression Control	P-1222	1/23/12
h	Participant/Staff Interactions	P-1126	1/7/10
i	Standards of Conduct	P-1212	8/27/15
j	Research Procedure	P-1178	2/28/08
k	Welcoming Policy	P-1261	2/3/11
l	Youth Riot/Disturbance Plan	P-1265	1/27/14
8	FNYFS - CINS/FINS Operations Manual	na	10/16/14
back to top

*Independent Living Manual* *Program Section* (Click here for printable Table of Contents last updated 2/3/11) (Click here for Manual Review memo dated 9/2/15)
	Policy Name	Policy #	Last Update
1	IL Services:
a	Eligibility of Participants	P-1169	5/30/14
b	Goal Setting for Participants	P-1170	5/30/14
c	Individual Plan for Participants	P-1171	5/30/14
d	Child Placing Agency	P-1270	5/30/14
e	Changes in CDS Function or Purpose	P-1269	5/30/14
g	Intake Procedures and Practices for Children in Foster Care and Residential Care	P-1271	5/30/14
h	Case Record Independent Living	P-1272	5/30/14
i	Independent Living Life-Skills Services for Youth Age 16 and 17	P-1174	7/25/14
j	Services to Young Adults Ages 18-23	P-1177	5/30/14
k	CDS Services to Children in Foster Care	P-1273	7/25/14
l	Placement Services to Families and Children in Foster Care and Residential Care	P-1274	5/30/14
m	Statement of Purpose	P-1275	5/30/14
2	Policies Common to all CDS Programs:
a	Complaint/Grievance Process for Participants	P-1105	9/21/15
b	Auxiliary Aid Plan	P-1106	3/7/14
c	Psychotropic Medications and Children	P-1107	10/21/07
d	Individual Plan	P-1154	2/1/08
e	Progress Notes	P-1047	11/12/10
f	Crisis Intervention / Mental Health or Substance Abuse Emergencies	P-1142	3/14/08
g	Seclusion and Restraint & Aggression Control	P-1222	1/23/12
h	Participant/Staff Interactions	P-1126	1/7/10
i	Standards of Conduct	P-1212	8/27/15
j	Research Procedure	P-1178	2/28/08
k	Welcoming Policy	P-1261	2/3/11
back to top

*Business Section* (Click here for printable Table of Contents last updated on 10/16/14)
	Policy Name	Policy #	Last Update
1	Administration
a	Mission Statement and Programs Overview	P-1000	9/14/15
b	Organization Profile - SAMH Circuits 3 & 8	na	8/23/11
c	Adult Substance Abuse - Circuits 3 & 8	na	8/23/11
d	Children’s Substance Abuse - Circuits 3 & 8	na	8/23/11
e	Adult Mental Health - Circuits 3 & 8	na	8/23/11
f	SA Prevention – Circuits 3 & 8	na	10/4/11
g	Prevention Services Program Description	na	10/27/11
h	Independent Living Program Description	na	3/24/09
i	CINS/FINS Program Description	na	4/7/09
j	Cooperative Service Agreements	P-1001	01/08/15
k	Public Access	P-1002	9/6/07
l	Volunteer Program	P-1003	4/19/13
m	Youth Participation Policy	P-1005	under review
2	Document Management
a	Record Elimination	P-1009	12/20/11
3	Standards Development
a	Policy Review Process	P-1010	3/16/09
b	Operating Procedures	P-1211	8/27/15
4	Confidentiality and HIPAA
a	Uses and Disclosures of Confidential and Protected Health Information	P-1166	9/18/08
5	Quality Improvement
a	Input from Stakeholders	P-1011	7/18/13
b	Strategic Planning	P-1104	5/15/08
c	Program Improvement Plan Policy	P-1102	3/31/09
d	Quality Assurance Program	P-1180	8/27/15
e	Risk Management Planning	P-1049	8/27/15
f	Information Tachnology Planning	P-1103	3/17/09
g	Corporate Compliance Program	P-1198	7/25/14
h	Clinical Supervision	P-1199	8/26/09
6	Systems and Data Management
a	Personnel Responsibilities in the Use of Information Technology Resources	P-1007	12/18/14
b	Electronic Transmission of Protected Health Information	P-1008	12/18/14
c	Backups	P-1065	12/18/14
d	Virus Protection	P-1066	12/18/14
e	Hardware	P-1067	12/18/14
f	Software	P-1068	12/18/14
g	Security	P-1072	12/18/14
h	IT Confidentiality Standards	P-1073	12/18/14
i	Standards for Software & Hardware	P-1074	12/18/14
j	E-Mail Systems	P-1075	12/18/14
k	Websites	P-1076	12/18/14
k	Audit Participant Billling	P-1278	9/17/12
l	Data Integrity	P-1077	12/18/14
m	Data Collection	P-1079	12/18/14
n	Data Submission Requirements for Staff – SAMH	P-1140	12/18/14
p	SAMH Data Compliance	P-1243	12/18/14
7	Financial Management
a	Fiscal Management	P-1012	9/30/15
b	Refund Policy	P-1197	7/11/08
c	Reserve Policy	P-1244	2/10/09
d	Fiscal Comprehensive Annual Audit	P-1245	9/9/14
e	Annual Budget	P-1246	9/9/14
f	Property and Equipment	P-1250	9/9/14
g	Cash	P-1251	9/9/14
h	Debt and Other Liabilities	P-1252	4/6/09
i	Expenses and Accounts Payable for Program and Support Services	P-1253	4/6/09
j	Support, Program Service Fees, Revenue, and Receivables	P-1254	9/9/14
k	Accounting Systems Governmental Financial Assistance Programs	P-1255	9/9/14
l	Payroll and Related Liabilities and Timekeeping	P-1256	9/9/14
m	Petty Cash	P-1257	4/6/09
n	Purchase Orders	P-1258	9/9/14
o	Credit Card Payment	P-1259	9/9/14
p	Consultants and Contractors	P-1276	9/9/14
8	Travel and Transportation
a	Vehicle Use & Safety Inspection	P-1013	3/16/09
b	Vehicle Keys	P-1015	3/1/08
c	Travel and Other Reimbursable Expenses	P-1016	9/9/14
d	Mileage Rosters	Attach. to P-1016	7/10/08
9	Property Management
a	Inventory Transfer	P-1017	3/3/08
b	Termination of Accountability for Property	P-1018	3/3/08
c	Property Inventory	P-1201	9/9/14
d	Capitalization	P-1202	4/6/09
e	Facility Standards	P-1210	8/27/15
10	Floor Plans
a	Floor Plans Policy	P-1014	2/6/08
b	Outpatient Services - Gainesville	''	6/26/07
c	Bivens Complex - Gainesville (letter size) for legal size, click here	''	11/11/10
d	Bivens Rental Units - Gainesville	''	under review
e	Interface Youth Program Central - Gainesville	''	11/11/10
f	Interface Youth Program NW, Family Action NW, & IL NW - Lake City	''	5/16/11
g	Interface Youth Program East & FA East - Palatka	''	11/11/10
h	Administration & IL, 1218 - Gainesville	''	11/11/10
11	Human Resources
a	Organizational Capacity	P-1020	3/1/08
b	Job Posting Guidelines	P-1021	3/1/08
c	Recruitment	P-1022	11/12/10
d	Resume/Application Review Process	P-1023	3/1/08
e	Candidate Interview Process	P-1024	3/1/08
f	Background Screening	P-1025	4/10/15
g	Applicants/Candidates Not Offered Positions	P-1026	3/1/08
h	Orientation	P-1027	7/25/14
i	Personnel Records	P-1028	1/31/11
j	Performance Evaluations	P-1029	4/30/12
k	Training	P-1030	11/15/10
l	Training Staff Development Plan	na	11/10/11
m	Americans with Disabilities Act	P-1031	3/1/08
n	Behavioral Expectations for Staff	P-1032	11/12/10
o	Staff Dress Policy	P-1033	7/10/08
p	Equal Employment Opportunity and Cultural Diversity and Competency Policy	P-1168	2/6/10
q	Emergency Contact Information	P-1182	11/12/10
r	Personnel Policies & Personnel Record	P-1207	8/27/15
s	Scope of Practice	P-1209	7/24/14
t	Domestic Partners	P-1266	10/16/13
u	Conflict of Interest	P-1277	9/10/14
v	E-Verify Policy	P-1268	4/4/14
w	Roles and Responsibilities of the Single-Point-Of-Contact and the DCF ADA/504 Coordinator	P-1260	2/20/14
12	Board Governance
a	Provider Governance and Management & Governing Body	P-1206	9/11/15
b	Governance Responsibility	P-1203	9/11/15
c	Recruitment and Orientation of Members	P-1204	9/11/15
d	Structure	P-1205	9/11/15
e	Conflict of Interest	P-1263	9/11/15
13	Safety
a	Worker's Compensation Normal Business and After Hours Injuries	P-1034	11/12/10
b	Procedures for Drug Free Work Place under Florida's Workers Compensation Law	P-1035	5/27/09
c	Drug Free Workplace Policy under Florida's Workers Compensation Law	P-1036	6/26/09
d	Signs and Symptoms of Abuse	P-1037	3/3/08
e	Infection Control Policy	P-1038	4/4/13
f	Bloodborne Pathogen Exposure Control Program	P-1039	4/4/13
g	Tobacco Policy	P-1040	2/23/12
h	Fall Prevention Policy	P-1041	10/21/07
i	Control and Use of Facility Keys	P-1043	under review
j	Law Enforcement Request for Assistance	P-1164	2/6/08
k	Episodic Emergency Care	P-1166	9/23/13
l	Environmental Stressors	P-1181	3/17/08
14	Incident Reporting
a	Florida Abuse Reporting & Quick Reference Guide	P-1044	2/3/09
b	Incident Reporting Procedures, including procedures for: a) DJJ Participants (DJJ Policy #FDJJ-8000, Reportable Incident Types) b) PFSF Participants (PFSF Policy #817) c) DCF/SAMH Participants (DCF Policy #CFOP 215-6)	P-1045	4/4/14
c	Unusual Event Report - Internal	P-1051	3/13/08
d	Incident / Unusual Event Report Follow-Up Request	P-1052	3/4/08
e	Reporting of Abuse, Neglect, and Deaths	P-1208	12/14/08
15	Emergency Plans (click here to see all EP policies)
a	Emergency Disaster Call Down List	P-1054	9/30/15
b	Communication Guidelines for Disaster Situations	P-1055	9/18/08
back to top